Privacy policy

Privacy Policy

Effective Date: 06 March 2026
Brand: SHE NEEDS – 1 Gram Gold & Silver Jewellery
Website: https://sheneedsjewellery.in

At SHE NEEDS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or place an order:

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

Order Information

  • Products ordered

  • Order history

  • Payment status

  • Delivery information

Technical Information

  • IP Address

  • Device Information

  • Browser Type

  • Website Activity

  • Cookies

2. How We Use Your Information

Your information is used to:

  • Process and confirm your orders.

  • Deliver your products.

  • Provide customer support.

  • Send order confirmations and tracking updates.

  • Respond to your enquiries.

  • Improve our website and services.

  • Prevent fraud and unauthorized transactions.

  • Send promotional offers, discounts, or marketing communications (you may opt out at any time).

3. Payment Security

All online payments are processed securely through trusted payment gateways.

SHE NEEDS does not store your:

  • Credit Card Number

  • Debit Card Number

  • CVV

  • UPI PIN

  • Banking Password

  • Net Banking Credentials

Never share your OTP, PIN, password, or banking details with anyone claiming to represent SHE NEEDS.

4. Sharing of Information

We may share limited customer information only with trusted service providers when necessary to complete your order, including:

  • Shopify (Website Platform)

  • Razorpay (Payment Processing)

  • Eazybeez and other courier partners (Shipping & Delivery)

  • Government authorities if required by applicable law.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

5. Marketing Communication

With your consent, we may send updates regarding:

  • New arrivals

  • Offers

  • Discounts

  • Promotional campaigns

  • Festival collections

You may unsubscribe from promotional messages at any time.

6. Cookies

Our website uses cookies and similar technologies to:

  • Improve website performance.

  • Remember your preferences.

  • Enhance your shopping experience.

  • Analyse website traffic.

You can disable cookies through your browser settings; however, some website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and security measures to protect your personal information.

However, no method of online transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Process your orders.

  • Provide customer support.

  • Comply with legal obligations.

  • Resolve disputes.

  • Maintain business records.

9. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information.

  • Correct inaccurate information.

  • Delete your personal information.

  • Withdraw marketing consent.

  • Request information about how your personal data is processed.

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website is intended for individuals who are legally capable of entering into a contract under applicable law.

We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their respective privacy policies before providing any personal information.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

The updated version will be published on this page with the revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

SHE NEEDS – 1 Gram Gold & Silver Jewellery

Email: customersupport@sheneeds-jewellery.com

WhatsApp: +91 9652648697

Website: https://sheneedsjewellery.in